Over the past few months, we’ve been expanding Stable Operate to give operators a clearer view of how their networks are actually performing. The goal has been simple: bring reliability, utilization, pricing, and energy data into one connected platform so it’s easier to spot issues, improve margins, and make smarter decisions across a portfolio.

One of those additions is our maintenance view in Operate Pro. It’s now live, and operators are using it to prioritize downtime based on financial impact, not just alerts.

Here’s a recent example:

We looked at three DC fast charging stations, each with two chargers on site. At all three locations, one of the two chargers was offline, resulting in 50% uptime at the station level. If you were scanning a dashboard, they’d look identical.

But when we quantified the financial impact of that downtime, the similarities ended. One station was losing $206 per week in revenue. Another was losing $42. The third was losing just $8.

The difference came down to demand. Utilization isn’t evenly distributed across a network. One of these sites consistently sees strong traffic, so when a charger goes offline, drivers are turned away and revenue is lost quickly. Another site sees moderate demand, meaning the financial impact is real but smaller. The third rarely sees usage, so although the uptime metric appears concerning, the revenue impact is minimal.

If you’re prioritizing maintenance based purely on uptime percentages or alert volume, all three stations appear equally urgent. In practice, they’re not. A 50% uptime figure tells you something is wrong, but it doesn’t tell you how much that problem is costing you. In this case, the operator was able to quantify the cost of downtime in dollar terms and prioritize accordingly.

Over the course of a year, $206 per week amounts to more than $10,000 in lost revenue at a single site. Across a broader portfolio, mis-prioritized downtime can quietly compound into six-figure losses, even when average uptime appears acceptable.

Most networks already measure uptime. The more important question is whether they understand the financial impact behind it. When a charger goes offline, do you know what it’s actually costing you?

Not all downtime is equal, and operating as if it is can lead to the wrong decisions.

Want to see it in action?

The maintenance view is available in Operate's Pro tier and is built for operators managing multi-site portfolios who need to prioritize reliability decisions based on revenue impact, not just alerts.

If you’d like to see how it works on your network, book a demo with our team.

If you’re new to Stable Operate, you can explore the Basic tier for free to get a feel for the platform and how we bring utilization and performance data together.

Book a demo to see Operate Pro in action